We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@medexlight.com . If your return is accepted, we will send you the shipping address for returns. The customer is responsible for the return postage.

Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@medexlight.com.